We thought we'd take a moment to discuss how Kenneth C. Lewis is viewed in the eyes of the Better Business Bureau (BBB). Maybe you've noticed the new BBB logo on our home page. We are very proud to display that logo and the associated A+ evaluation of our business. Below we'll share with you what the BBB does, and what it means to earn their respect, and why it leaves no doubt why you should choose us for your kitchen and other home renovation needs.
The BBB deals with a wide assortment of industries with cabinet and countertop refinishing being just one of many. They pride themselves on being an unbiased ethical agency and their long history of truly trusted business practices has empowered that pride. We carry that same pride in our quality of service in part due to our uninterrupted qualification for the BBB seal of approval. We are contractually obligated to uphold the BBB's "Standards for Trust" and we also agree to prioritize and resolve complaints that are filed against them with the BBB. This sets us apart from other businesses. Non-BBB business is not required to be ethical or resolve complaints. We have zero BBB complaints which is just one of the contributing circumstances to our achieving the highest rating from the BBB.
When evaluating a business, BBB looks at many different factors. Being accredited doesn't guarantee that a business earns the top grade of "A+". In fact, there are many businesses out there that treat customers well but do not rate near the perfect grade. Good business often get "C" ratings and below. You need to realize that "A+" earners have demonstrated to the BBB that we go above and beyond in quality and service. There are close to half-a-million accredited businesses in North America with a fraction of those rated A+.
When you contract with us for counter top, cabinets, or any other refinishing service, you will see the same quality of service reflected in our A+ rating from the BBB. If you'd like to see the exact factors we were judged against by the BBB, navigate to and read the BBB review ratings page and know that we guarantee you the same quality of service that we've demonstrated to earn their trust. Of course, call anytime to learn more about what we can do for you.